Privacy Policy

Effective June 11, 2026

Raeo is built on a simple idea: the memory of your friendships belongs to you. This policy explains, in plain language, what Raeo stores, what leaves your phone, and the controls you have.

Who we are

Raeo is made by CoreSight LLC, a company registered in California, United States (entity number 202359715034). CoreSight LLC is responsible for the data described in this policy.

2108 N St, N, Sacramento, CA 95816, United States
support@raeo.app

What Raeo stores on your device

Your friends, their profiles, your conversation history, topics, follow-ups, key facts, and your timeline are stored locally on your iPhone using Apple’s SwiftData framework. We keep no copy of your memory on our servers, whether or not you have an account.

Signing in is optional

You can use Raeo without an account, and nothing works differently if you do. If you choose to sign in with Apple or Google, we store your name and your email address so your name follows you to a new phone. That is the whole of it. Your friends and everything you have told Raeo about them stay on your iPhone and are never uploaded.

If you sign in with Apple and use Hide My Email, we only ever see the relay address Apple gives us, and we do not store it as your contact details. You can delete your account at any time from Settings inside the app. Deleting it removes your name and email from our servers and disconnects Apple and Google, and it leaves everything on your iPhone untouched.

iCloud backup

One honest detail about backups, so nothing here surprises you:

Your Raeo memory is included in your iPhone’s encrypted backup, like your Messages, so a new phone doesn’t mean losing the thread. Turn on Advanced Data Protection in iCloud settings for end-to-end encryption.

AI processing

When you chat with Raeo, the reply is generated in one of two ways. On supported iPhones, the debrief conversation is handled entirely on your device using Apple’s on-device models, and nothing leaves your phone. When your iPhone cannot run that model, your message and the relevant friend context are sent through our relay server to a third-party AI provider (currently Google Gemini) to generate the response. Our relay is built not to log your conversation, and the provider processes it under its API terms. Either way, the response is saved on your device.

• The onboarding chat that builds your first friend profiles is processed through the relay. A debrief uses the relay only when your iPhone cannot run the on-device model.
• Friend context can include when and where a calendar event is and who is at it, but not the event’s title or its calendar notes.
• Chat transcripts may also be processed through the same relay to pull out facts, topics, and follow-ups. On iPhones that support Apple’s on-device models, some of this work may happen on your device instead.
• The AI provider’s API key lives only on our server, not in the app.
• Voice capture is transcribed on your device using Apple’s on-device speech recognition. Audio never leaves your phone; only the resulting text enters the chat.

Calendar access

Raeo reads your calendar to know when you’re seeing friends. Adding your Raeo moments back to your calendar is off by default. If you turn it on, Raeo writes only to a separate “Raeo” calendar it creates, never to a calendar you already had, and only the title, start, end and location of moments you logged in Raeo are written, together with a link in each event’s URL field. That link holds nothing but a random identifier for the moment, so that Raeo can recognise the event if you move it into another calendar. While an event is in the Raeo calendar, Raeo keeps that field for its link and replaces anything else put there. Once you move an event into another calendar, Raeo stops writing to it. You can revoke calendar access at any time in iOS Settings.

Notifications

Raeo uses local notifications to remind you before and after events. They are created on your device. No push notification service is involved.

Waitlist email

If you enter your email address on this website to join the waitlist, we store that address so we can tell you when Raeo is available. It is used for that purpose only. We do not sell it, share it for advertising, or add it to any other list. You can ask us to delete it at any time by writing to support@raeo.app. This is separate from the app. The app never asks for your email either, unless you choose to sign in, which is covered above.

Anonymous analytics

To understand which parts of Raeo are working, the app counts events. Each event is an event name (like “chat message sent”), the date, and a truncated one-way hash of a device identifier (8 characters) used to estimate how many people use Raeo. No names, no message content, no friend information. There are no third-party analytics SDKs in the app.

Crash and performance diagnostics

Raeo uses Apple’s MetricKit framework to receive crash and performance reports, such as stack traces and hang durations. These reports contain no conversation content and no friend information. They are sent to our server to help find and fix problems, and they are automatically deleted after 30 days.

Device authentication

To protect the relay from abuse, Raeo creates a device token (using Apple’s App Attest where available) stored in your iPhone’s Keychain. It contains a random identifier, expires after 90 days, and is not linked to your Apple ID or your identity.

What about your friends?

What you save about a friend is your private note about your own life. It stays on your device. We never sell it, share it for advertising, or use it to contact anyone. You can view, export, or delete everything Raeo remembers about a specific friend at any time, in the app.

Your controls

• Export everything: Settings > Export My Data creates a file with your friends and events.
• Per friend: view, export, or delete a single friend’s memory in the app.
• Delete everything: Settings > Delete All Data permanently removes all local data and your device token.
• Permissions: revoke Calendar, Microphone, Speech, or Notification access at any time in iOS Settings.

Services Raeo relies on

• Google Gemini API: generates chat responses. Receives conversation text and friend context through our relay, configured as described in AI processing above.
• Cloudflare Workers: runs our relay and rate limiting. Requests pass through; the relay is built not to log conversation content.
• Apple frameworks: SwiftData (on-device storage), MetricKit (diagnostics), and on-device speech recognition.

Age

Raeo is not intended for anyone under 18, and we do not knowingly collect personal information from people under 18.

This is not an arbitrary line. The AI provider's API terms prohibit services directed towards, or likely to be accessed by, individuals under 18. The App Store listing is rated 18+ to match.

Changes to this policy

We may update this policy as Raeo evolves. Material changes will be noted in the app, and the effective date above will change.

Contact

Questions about privacy: support@raeo.app